Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/public/parametrer.php on line 114

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/public/parametrer.php on line 121
Comité des usagers - CSSS Richelieu-Yamaska - Les organismes d'assistance à l'usager

Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Les organismes d’assistance à l’usager

Un usager ou un représentant d’usager qui demande de l’assistance pour déposer une plainte peut être assisté, selon son choix :

  • Par le comité des usagers du CSSS Richelieu-Yamaska
    • En tout temps, pour formuler une plainte ou pour utiliser les recours qui sont à votre disposition, vous pouvez obtenir de l’aide auprès de votre comité des usagers
    • Services accessibles :
      • Au bureau du comité des usagers :
        1800, rue Dessaulles, local A-1020
        Saint-Hyacinthe (Québec) J2S 2T2
      • Par téléphone :
        450 771-3333 ou 514 287-7593, poste 8209
      • Par courriel :
        comite.usagerscsssry16@ssss.gouv.qc.ca
  • Par la commissaire aux plaintes et à la qualité des services
    • Vous pouvez, en tout temps, formuler une plainte auprès de la commissaire aux plaintes et à la qualité des services. Votre plainte peut être faite verbalement ou par écrit sur un formulaire de plaintes.
    • Vous pouvez consulter le dépliant expliquant la démarche à suivre.
    • Si vous avez des commentaires ou des suggestions à faire pour améliorer les services, vous êtes invité à communiquer avec la commissaire aux plaintes et à la qualité des services.
    • Services accessibles :
  • Par le Centre d’assistance et d’accompagnement aux plaintes de la Montérégie (CAAP-Montérégie)
    • Vous pouvez obtenir de l’aide au Centre d’assistance et d’accompagnement aux plaintes de la Montérégie (CAAP-Montérégie). Cet organisme est mandaté à cet effet par le ministre de la Santé et des Services sociaux. Ses services sont gratuits et confidentiels.
    • Services accessibles :
  • Par le protecteur du citoyen
    • Si vous n’avez reçu aucune nouvelle, 45 jours après la réception de votre plainte par la commissaire aux plaintes et à la qualité des services ou si vous êtes insatisfait de la réponse obtenue, vous pouvez, en dernier recours, porter votre cause auprès du Protecteur du citoyen :
    • Services accessibles :


Toutes ces démarches se font dans le respect de la confidentialité et n’engagent pas de frais pour le plaignant.

Vous avez toujours le droit de vous faire accompagner par :

  • La personne de votre choix (un parent, un ami, quelqu’un en qui vous avez confiance) ;
  • Le comité des usagers de l’établissement ;
  • Le centre d’assistance et d’accompagnement aux plaintes (CAAP) de la région où vous habitez.

 


Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406

Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/curyqc/public_html/ecrire/inc/filtres.php on line 1406